Working with the wrong battery provider often causes major problems if you’re an engineer equipping your product with lithium-ion batteries.
You may receive low-quality batteries, negatively impacting your product’s safety and performance. Or, your batteries may not be delivered when promised, preventing you from shipping your applications to customers in a timely manner.
It’s important to find a provider that complements your goals and works with you to build a strong relationship. Having the right battery provider is critical for your success in competitive markets.
Trust and communication are paramount in any business relationship. As you pursue your long-term goals, you need a battery provider that listens to your needs and collaborates with you to solve problems. Your partner should help you address the logistics involved in powering your application with a high-value battery.
In the age of email, you need a provider that will speak to you on the phone and help answer questions in a one-on-one setting. For example, you may choose to schedule a battery consultation where your provider offers its expertise on choosing the right solution for your product, or even helps you design a custom battery.
You’re able to promote a healthy relationship with your battery provider by:
- Developing a strategy to manage your relationship
- Scheduling consultations and meetings with your provider
- Investing financially in your relationship
- Understanding you’re not locked into the partnership if your needs change
Sustaining a mutually beneficial relationship is also your provider’s responsibility. After all, a partnership is a two-way street. Not all battery providers have the infrastructure to meet your company’s needs, so look for the following three qualities in a provider that prioritizes your success:
1. Offers A Large Selection
When your application is market-ready, you can’t afford to wait for rechargeable lithium-ion batteries that are out of stock. Make sure you’re working with a provider that keeps a large selection of batteries available so you don’t lose valuable time or miss sales.
2. Creates Custom Batteries
An off-the-shelf lithium-ion battery is not always the best fit for your application. For example, you may need a battery with unique dimensions. Instead of designing your product to fit a traditional battery, talk to an expert. The right provider helps you design a custom solution that meets your exact specifications.
3. Provides Competitive Warranties
Your provider should stand by the quality of its lithium-ion technology by providing a competitive warranty. While lead acid batteries rarely last longer than three years, the right battery maker offers up to an eight-year warranty for monitored lithium-ion batteries when an expert approves your application.
When you work with a provider you’re able to trust, both you and your customers benefit. Your customers can rest assured that their battery is under warranty for several years. Plus, they receive all of the performance benefits of a high-quality lithium battery. In turn, your brand reputation improves, which helps you generate sales, increase revenue and grow your business.